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Hi,

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I have a HP Officejet Pro 8600 and one can disable Scan to Computer in the accompanying app: just click on the printer shortcut that was created during installation, go to Manage Scan to Computer, and then disable the feature and uncheck the Automatically start Scan to Computer when I log on to Windows box (in the picture below, I've already disabled this feature).

I understand your concern and will assist you to resolve this issue.

Method 1: Uninstall and reinstall the printer driver and check, if it works. Refer to the following steps to uninstall the printer driver from the Device Manager.

a. Click on Windows key + X and then, select Device Manager.

b. Locate and expand “print queues” in the Device Manager Window.

c. Right-click on the “print queues” and click on “uninstall” the printer driver.
d. Restart the computer and check, if it works.

If the issue still persists, follow the Method 2.

Method 2: This issue occur due to the printer driver may not be compatible.

Scan To Pc Activation App Exe Downloads

I suggest you to download the latest printer driver updates from the manufacturer’s website and check, if it works.

If the issue still persists, I suggest you to install the latest driver in compatibility mode and check, if it works.

Follow the steps to install the drivers in compatibility mode.

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1. Download the latest printer driver from the manufacturer’s website.
2. Right-click on the setup file and click on 'Properties'.
3. Click on the ‘compatibility’ tab and check the box 'Run this program in compatibility mode” and select previous Operating System from the drop down.
4. Click on ‘Apply’ and click ‘OK’ and run the file to install it.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.